Tester Privacy Notice
While you're testing Ealdor, here's plainly what is collected, who can see it, and what you control. Ealdor is an AI. He comes in two versions, and some details differ between them:
- The claude.ai version ("Ealdor: Concierge"), which you open inside your own Claude account.
- The Ealdor app, which you sign into with your email and an invitation code.
Your private notes
- Ealdor keeps notes so he can remember you: the name you give him, things you tell him about yourself, his own guesses (clearly labelled as unconfirmed until you confirm them), and your tasks and deadlines.
- These notes are private to you. Nobody else can read them, including the Founder and the Paradigm team. You can see, correct or delete every note in "What Ealdor remembers".
- Health or financial details are kept only if you switch that on. Switching it off deletes them. Email addresses and phone numbers are never kept as notes.
Your conversations
- Paradigm does not keep transcripts of your conversations.
- So that a page refresh doesn't lose your place, a copy of the conversation you have open is held in your own browser tab. It is never sent to Paradigm, and it is gone when you close the tab or sign out.
- To reply, your messages are sent to Claude, an AI made by Anthropic. In the claude.ai version this happens through your own Claude account, under your agreement with Anthropic. In the Ealdor app it happens through Paradigm's account with Anthropic, under Anthropic's commercial terms.
Testing information the team can see
While Ealdor is in testing, the Founder can see basic usage, so we know what works and what to build next:
- when you visit, how long you stay, and your general device and browser type
- whether you reached the conversation, and how many messages you sent (not what they said)
- short, neutral summaries of things you asked for that Ealdor can't do yet
The team never sees your private notes. Ealdor's own records don't store your IP address. Our technical providers (below) may briefly record technical details such as IP addresses in their standard logs, as almost every website does.
Requests to the team
If you ask for a callback, a meeting, or to speak with someone, Ealdor first tells you what would be shared and asks your permission. Only if you agree is your request, including any contact details you give, shared with the Paradigm team.
The Ealdor app only
Sign-in
Your email address is stored so you can sign in. We also record which invitation code you used. Codes are stored scrambled, never in plain text.
Talking out loud (Ealdor Live)
If you choose to talk, your voice is sent to ElevenLabs, the service that lets Ealdor hear you and speak back. ElevenLabs keeps recordings and transcripts of these conversations for [Founder to confirm: the period set in Paradigm's ElevenLabs settings]. Typing to Ealdor never involves ElevenLabs.
We also count how many seconds of voice you use each month, against your plan's voice time. Only the number of seconds is kept, never what was said. Text conversations are never counted or limited.
So Ealdor can greet you as someone he knows, each voice call also shares your name, a short summary of your notes and your open tasks with ElevenLabs for that call (never health or financial notes). Things you tell him by voice can be saved as notes, under the same rules as typed ones, and you can see and delete them in "What Ealdor remembers".
Emails Ealdor sends for you
- When you ask, Ealdor drafts an email and shows it to you. Nothing is sent until you check it and tap Send.
- Without Gmail connected, it is sent from Ealdor’s own address as “your name via Ealdor”, with your email address set so replies come straight to you, and a closing line saying an AI assistant sent it on your behalf. It is delivered by Resend, our email service.
- We record that an email was sent, and when, to apply a daily limit. We don’t keep the recipient, subject or message.
Gmail (only if you connect it)
- It is send-only: Ealdor can never read your mail.
- Nothing is sent until you check the draft and tap Send.
- We store your Gmail address and Google's access keys, encrypted, so nobody can read them from our database.
- We record that an email was sent, and when, so we can apply a daily limit. We don't keep the recipient, subject or message.
- You can disconnect at any time from the Menu, which also cancels Ealdor's access at Google. You can also remove it from your Google Account's security settings.
- Ealdor's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Who helps us run Ealdor
- Anthropic: Ealdor's thinking (Claude). In the claude.ai version, Anthropic also hosts the page and stores your private notes.
- Supabase: the app's sign-in and database
- Vercel: hosting the app
- ElevenLabs: voice, only if you use Ealdor Live
- Google: sending email, only if you connect Gmail
What we don't do
- We don't sell your information to anyone.
- We don't use your information for advertising.
- The team never reads your private notes or your conversations.
Your control
- "Forget me" (in What Ealdor remembers) deletes everything tied to you: your name, notes, tasks, requests you sent the team, and your testing information (and, in the app, your account). It cancels Ealdor's Gmail access too. It's a real deletion, not hiding.
- Forget me can't recall emails you have already sent, or copies already held by the services above under their own terms (for example, ElevenLabs recordings within its retention period).
- Once paid plans begin: if your paid access lapses, your data is kept for 30 days in case you return, then deleted.
- You're free to stop testing at any time.
Honest note
This is an early, informal notice for invite-only testers, written in plain language rather than formal legal terms. Before Ealdor is opened to the public or accepts real payment from strangers, it will be replaced with a formal, attorney-reviewed Privacy Policy.
Questions? Contact the Founder: A.reid@pgpartnersllc.com